Privacy Policy

Privacy Policy

Zebraa Privacy Policy

This document is an electronic record and does not require physical or digital signatures. It is published in accordance with the Information Technology (Intermediaries Guidelines) Rules, 2011.

The website www.zebraa.co.in (“Website”) is owned and operated by M/S BOW TECHNOLOGIES AND INFRASTRUCTURE PRIVATE LIMITED.

In this Privacy Policy (“Policy”):

  • “You” or “User” refers to any individual or entity accessing or using the Website.

  • “We,” “Us,” or “Our” refers to the Website and/or M/S BOW TECHNOLOGIES AND INFRASTRUCTURE PRIVATE LIMITED.

By using the Website, you agree to be bound by this Policy and the Terms of Use available at www.zebraa.co.in. These documents constitute a legally binding agreement between you and Zebraa.

Zebraa may amend this Policy at any time without prior notice. Continued use of the Website after amendments constitutes acceptance of the updated Policy.

Collecting Personal Information

Device Information

  • Examples: browser version, IP address, time zone, cookies, pages visited, search terms, interaction with the Website

  • Purpose: To load the Website correctly and optimize user experience through analytics

  • Source: Collected automatically via cookies, log files, pixels, web beacons, and similar technologies

  • Disclosure: Shared with service providers and processors, e.g., Shopify

Order Information

  • Examples: Name, billing/shipping address, payment information, email, phone number

  • Purpose: To process orders, payments, shipping, invoices, order confirmations, fraud prevention, and relevant marketing communications

  • Source: Collected directly from you

  • Disclosure: Shared with processors such as Shopify, payment gateways, shipping partners

Customer Support Information

  • Examples: Information provided while contacting customer support

  • Purpose: To provide effective support

  • Source: Collected directly from you

  • Disclosure: Shared with customer support service providers

Sharing Personal Information

We share Personal Information with service providers to help us deliver services and fulfill contracts with you.

Examples include:

  • Compliance with laws and regulations, responding to legal requests

  • Processing orders, payments, shipping, and customer support

  • Advertising and marketing purposes with third-party partners

Behavioural Advertising

We may use your Personal Information for targeted advertisements.

For more details on online behavioural advertising, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Using Personal Information

Your information is used to:

  • Process orders, payments, and shipping

  • Provide customer support

  • Communicate new products, services, and offers

Retention

We retain your Personal Information unless and until you request erasure.

Automatic Decision-Making

  • Residents of the EEA have the right to object to automated decision-making

  • Shopify may use limited automated decision-making to prevent fraud

  • Examples: temporary denylist of IP addresses or credit cards

Cookies

Cookies enhance your browsing experience by remembering your preferences and actions.

Types of cookies: Functional, performance, advertising, social media/content cookies

  • Persistent cookies: expire after 30 minutes to 2 years

  • Session cookies: expire after browsing ends

  • Blocking cookies may limit site functionality

You can manage cookies via your browser settings. Blocking cookies may not prevent data sharing with third parties such as advertising partners.

Do Not Track

Currently, we do not alter data collection practices in response to “Do Not Track” signals due to inconsistent industry standards.

Changes

Zebraa may update this Privacy Policy to reflect changes in practices, operational, legal, or regulatory requirements.

Contact

For any questions regarding this Policy:

Email: care@zebraa.co.in
Company: M/S BOW TECHNOLOGIES AND INFRASTRUCTURE PRIVATE LIMITED
Address: 4th Floor, 419, Gaur Homes Block E, Govindpuram, Ghaziabad, Uttar Pradesh – 201013